Effective Date: 01 December 2024
Optimus Scaffolding Pty Ltd (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal information we collect through our website and our business operations. This Privacy Policy outlines how we collect, use, disclose and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
- What Information We Collect
We may collect personal information including but not limited to:
- Name, company name, address, phone number and email address
- Site location details
- Project requirements or specifications
- Any other information you provide through contact forms, job bookings, or other correspondence
We may also collect non-personal data such as browser type, IP address, and usage statistics via cookies and analytics tools to improve our website performance.
- How We Collect Your Information
We collect information when:
- You submit an enquiry or quote request through our website
- You email, call or otherwise contact us
- You engage our scaffolding and related services
- You visit our website or social media pages
- Why We Collect Your Information
Your personal information is collected for purposes including:
- Providing scaffolding and construction services
- Responding to enquiries and providing quotations
- Maintaining project and client records
- Managing job scheduling, delivery, compliance and safety
- Sending relevant updates, service alerts or industry notices
- Meeting legal and regulatory obligations related to workplace safety, insurance, and scaffolding compliance (e.g. Work Health and Safety Regulation 2017 (NSW)
- Disclosure of Personal Information
We may disclose your information:
- To subcontractors, builders or third parties involved in your project
- To service providers who assist in website hosting, marketing, or data storage
- When required by law, safety, or insurance authorities (including SafeWork NSW or regulatory bodies)
*We will never sell or rent your personal information to third parties.*
- Data Security
We take all reasonable steps to protect your personal information from misuse, loss, or unauthorised access. This includes secure storage systems, encryption, access control and confidentiality agreements with our staff and contractors.
- Access and Correction
You have the right to request access to your personal information and request correction if inaccurate. To do so, please contact us using the details below.
- Cookies and Analytics
Our website may use cookies to track site usage and performance. This data does not personally identify users and is used to improve user experience. You can disable cookies in your browser settings.
- Third Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of external sites and encourage you to read their policies separately.
- Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website. By continuing to use our website, you accept the terms of the latest Privacy Policy.
- Contact Us
For questions or concerns about our Privacy Policy or to request access or corrections to your personal information, please contact:
Optimus Scaffolding Pty Ltd
Email: info@optimusscaffolding.com.au
Phone: 1800 867 867
